FAQs

FAQ

Welcome to the Julian Kingsley FAQ page! Here are answers to common questions. If you need more help, contact our support team at support@juliankingsley.us.

  1. How do I place an order?

    • Browse, add items to your cart, and checkout with shipping and payment details.

  2. Can I modify or cancel my order?

    • Orders process quickly, so modifications or cancellations aren’t possible after confirmation. Double-check your order before completing the purchase.

  3. What payment methods do you accept?

    • We accept Visa, Mastercard, American Express, JCB, Diners Club, Discover, and Apple Pay.

  4. How can I track my order?

    • After shipping, you’ll receive an email with a tracking number. Use it on our website or the carrier’s system.

  5. What is your return policy?

    • Items can be returned within 30 days. Check our return policy for instructions.

  6. Do you ship internationally?

    • We only ship within the United States.

  7. How do I contact customer support?

  8. Are your products eco-friendly?

    • We strive to minimize waste and source responsibly.

  9. How can I stay updated on new products and promotions?

    • Subscribe to our newsletter on our website.

We hope these answers help. For more questions, contact us. Thank you for choosing Julian Kingsley!